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During economic downturns, chip manufacturers must walk a fine line between balancing costs and providing high quality product. In this industry, sophisticated processes use specialty gases and chemicals to fabricate semiconductor devices that must be consistently pure to avoid costly yield failures. BOC Edwards, a supplier of these gases, wanted to decrease costs while still maintaining high quality product.
They assembled a Six Sigma team to deal with this issue on one of the gases they produce. The results led to a dramatic reduction in the costs due to defects, and at the same time delivered improved gas by reducing the amount of impurity in the final product by 15.5%.
*Brian Zievis,” Process Improvement at BOC Edwards,” Six Sigma Forum Magazine, February 2003, 38-42
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Tags: Article Review, Manufacturing Industry Success, Six Sigma Success