Useful Resources and References

Below are listed sites, tools, software, and books that I have found very useful while doing Six Sigma projects. I put them here because you may find them useful in your Six Sigma projects as well.

On-Line Reference Sites:

The Pyzdek Institute Online Training Store – The Pyzdek Institute offers training and certification in Six Sigma. All Pyzdek Institute training was created by Thomas Pyzdek, author of the Six Sigma Handbook, The Quality Engineering Handbook, The Handbook of Quality Management, and many more classics. Pyzdek Institute training is available online (coached or self-study,) live, or blended.

Engineering Statistical Handbook (NIST) – The goal if this government developed and posted handbook is to help scientists and engineers incorporate statistical methods in their work as efficiently as possible.

The Pyzdek Institute Knowledge Base – This is an excellent location for leading edge discussions just like our six sigma Knowledge Center.

Kardi Teknomo's Tutorial – This is an excellent group of explanation of several Six Sigma tools and techniques by


Six Sigma Tools:

Simple_QFD (Quality Function Deployment)_matrix – This simple Excel spread sheet is a small but useful Quality Function Deployment matrix used to help you focus on what is important to the customer.

AIAG Gage R&R in Excel – This Excel worksheet follows the Automotive Industry Action Groups approach to performing a Gauge Repeatability Reproducibility study to see how much variation is in the measuring device you are using.

Useful Software:

Minitab – This is a leading statistical software used to improve quality. This is the software that we used in creating our training examples and exercises.  Minitab is not required for our training but a good Statistical Software package is required. Although many of the answers and the graphs were created in Minitab all the answer keys are in MicrosoftTM Word. We believe that Minitab is by far the best analytical software out there, but it is expensive.

SigmaXL – This software is a powerful but easy to use Excel Add-In, that will enable you to Measure, Analyze, Improve, and Control your service, transactional, and manufacturing processes. This is the perfect tool for Six Sigma® Green Belts, Black Belts, Quality and Business Professionals, Engineers, and Managers. We have reviewed this software package and have found it can be used successfully with our training. We list it here as an inexpensive alternative to Minitab.

The R Project for Statistical Computing – R is a language and environment for statistical computing and graphics. It is a GNU project which is similar to the S language and environment which was developed at Bell Laboratories (formerly AT&T, now Lucent Technologies) by John Chambers and colleagues. R can be considered as a different implementation of S. There are some important differences, but much code written for S runs unaltered under R. R provides a wide variety of statistical (linear and nonlinear modelling, classical statistical tests, time-series analysis, classification, clustering, …) and graphical techniques, and is highly extensible. The S language is often the vehicle of choice for research in statistical methodology, and R provides an Open Source route to participation in that activity. We have also review and is extremely good but you have to be a programmer, to some extent, to use it. Not really a programmer but you have to build your data table and run R “Proc” to get your answers. It run similarly to the old SAS or SPSS main frame software. It is Freeware.

Useful Books:

Six Sigma Pocket Guide – This is a handy reference guide that covers the tools, techniques and principles behind Six Sigma. Perfect for those who have been through a Six Sigma course and want a quick refresher, or as a daily reference guide on the tools and when to apply them.

The Six Sigma Handbook – Completely rewritten and reorganized, this second edition of The Six Sigma Handbook covers all the basic statistics and quality improvement tools of the Six Sigma quality management system. This new edition reflects the developments in Six Sigma over the past few years and will help maintain the book’s position as the leading comprehensive guide to Six Sigma.

Useful Web Sites:

Arizona Job Training Grants – If you are a company in Arizona and would like to train your employees with us but have funding issues, how does half the price sound? Arizona Job Training Grants are offered by the Arizona Department of Commerce.

If you know of a site, tool, software, or book you really liked and found useful in your application of Six Sigma contact me and I might include it here.