Manufacturing Success Stories

2009 Malcolm Baldridge Award Recipients

Friday, February 5th, 2010

Created by Congress in 1987, the Baldrige National Quality Program
exists to help organizations like yours improve their performance and
succeed in the competitive global marketplace. We are the first and
only public-private partnership and Presidential award program
dedicated to improving U.S. organizations.

This Website shows the latest winner of the 2009 Malcolm Baldridge Awards.

Manufacturing – Honeywell Federal Manufacturing & Technology

Small Business – MidwayUSA

Health Care – AtlantiCare and Heartland Health

Nonprofit – VA Cooperative Studies Program Clinical Research Pharmacy Coordinating Center

Check them out and Congratulations to all !!



Bersbach Consulting

Peter Bersbach

Six Sigma Master Black Belt

http://sixsigmatrainingconsulting.com

peter@bersbach.com

1.520.829.0090

The Honeywell Experience*

Friday, June 26th, 2009

Bersbach Consulting LLC provides Six Sigma training coaching and support across Arizona, including the Tucson, Phoenix, Scottsdale, and Glendale areas. At this time we would like to thank our friends and clients for their support. If you have landed here looking for our Six Sigma training, coaching or support services in Tucson, then please follow this Six Sigma Training link.

At a chemical plant in Europe, Honeywell was losing profits at approximately $900,000 per year. The problems appeared related to a need to simplify the process flow.The problem studied and a new process implemented.

This led to a reduction of cycle time from 12 to 10 days plus a significant reduction in product travel distance from 300 to 14 Kilometers. Through these changes, the loss was reversed into a profit of $3.4 Million per year.

* William J. Hill and Willie Kearney, “The Honeywell Experience,”  Six Sigma Forum Magazine, February 2003, 34-37

How much are these problems costing you each year? Would you like to be able to cost-effectively deal with these issues and move more money to the bottom-line while also improving employee morale, customer service and customer satisfaction? Contact us!

If your business is located anywhere in the World including the US, Tucson, Oro Valley , Oracle, Phoenix, Glendale, and Scottsdale, Arizona or beyond and you would like to learn more about our Six Sigma training, coaching and support services please call Bersbach Consulting LLC at 1-520-721-2077 or SKYPE me  Now!

Process Improvement at BOC Edwards*

Friday, June 26th, 2009

Bersbach Consulting LLC provides Six Sigma training coaching and support across Arizona, including the Tucson, Phoenix, Scottsdale, and Glendale areas. At this time we would like to thank our friends and clients for their support. If you have landed here looking for our Six Sigma training, coaching or support services in Tucson, then please follow this Six Sigma Training link.

During economic downturns, chip manufacturers must walk a fine line between balancing costs and providing high quality product. In this industry, sophisticated processes use specialty gases and chemicals to fabricate semiconductor devices that must be consistently pure to avoid costly yield failures. BOC Edwards, a supplier of these gases, wanted to decrease costs while still maintaining high quality product.

They assembled a Six Sigma team to deal with this issue on one of the gases they produce. The results led to a dramatic reduction in the costs due to defects, and at the same time delivered improved gas by reducing the amount of impurity in the final product by 15.5%.

*Brian Zievis,” Process Improvement at BOC Edwards,” Six Sigma Forum Magazine, February 2003, 38-42

How much are these problems costing you each year? Would you like to be able to cost-effectively deal with these issues and move more money to the bottom-line while also improving employee morale, customer service and customer satisfaction? Contact us!

If your business is located anywhere in the World including the US, Tucson, Oro Valley , Oracle, Phoenix, Glendale, and Scottsdale, Arizona or beyond and you would like to learn more about our Six Sigma training, coaching and support services please call Bersbach Consulting LLC at 1-520-721-2077 or SKYPE me  Now!

The Bug and the Slurry: Bacterial Control in Aqueous Products:*

Friday, June 26th, 2009

Bersbach Consulting LLC provides Six Sigma training coaching and support across Arizona, including the Tucson, Phoenix, Scottsdale, and Glendale areas. At this time we would like to thank our friends and clients for their support. If you have landed here looking for our Six Sigma training, coaching or support services in Tucson, then please follow this Six Sigma Training link.

Warren/Amplex Superabrasives had a problem at one of its Asian customers—a high capacity manufacturer of data storage disks. Their customer reported a problem in the polycrystalline diamond (PCD) slurry they were being supplied was clogging the filtering processes. To compound the problem, a film of unknown origin was appearing after the clean-up step from texturing.

Their customer had no time to send back any samples. They had three days’ worth of texturing slurry left, before the product line would have to shutdown.

After working with the customer and another division at Warren, they trace the problem to bacteria in the slurry and found that they could quickly resolve the problem by pasteurizing the slurry.

In less than three days, they ID identified the problem, found a solution, produced a 400-bottle order of new pasteurized polycrystalline diamond slurry, and shipped it overseas and where it was received in time to keep their customer running

*Ron Abramshe, “The Bug and the Slurry:Bacterial Control in Aqueous Products,” American Society for Quality: Making the Case for Quality,
September 2007, www.ASQ.org

How much are these problems costing you each year? Would you like to be able to cost-effectively deal with these issues and move more money to the bottom-line while also improving employee morale, customer service and customer satisfaction? Contact us!

If your business is located anywhere in the World including the US, Tucson, Oro Valley , Oracle, Phoenix, Glendale, and Scottsdale, Arizona or beyond and you would like to learn more about our Six Sigma training, coaching and support services please call Bersbach Consulting LLC at 1-520-721-2077 or SKYPE me  Now!